Terms & Conditions

Terms & Conditions

Welcome to our website! By using this website and placing an order, you agree to the following terms and conditions. Please read them carefully.

1. Product Information

We sell high-quality hing (asafoetida) products. All information about our products, including images and descriptions, is provided to help you make an informed decision. However, actual product packaging and appearance may slightly vary.

2. Pricing and Payment

All prices shown on the website are in Indian Rupees (INR) and include applicable taxes.
We accept online payments via UPI, debit/credit cards, and net banking.
Prices are subject to change without notice.

3. Order Confirmation

Once your order is placed, you will receive a confirmation email or message. We reserve the right to cancel any order due to unforeseen issues like stock unavailability or incorrect pricing.

4. Shipping and Delivery

We deliver all over India. Orders are usually processed within 1–2 working days.
Delivery may take 4–7 working days depending on your location.
You will receive a tracking link once the order is shipped.

5. Cancellation and Returns

Orders cannot be cancelled once they are processed.
We only accept returns if:

  • You received a damaged product

  • You received the wrong item

In such cases, you must inform us within 3 days of receiving the order. Refund or replacement will be provided after verifying the issue.

6. Use of Website

You agree not to misuse this website or engage in any activity that may harm the website or its users.

7. Intellectual Property

All content on this website — including text, logos, product photos, and designs — is the property of our brand. You may not copy or reuse any content without permission.

8. Limitation of Liability

We are not responsible for any loss or damage caused by the use of our products if they are not used as intended.

9. Changes to Terms

We may update these terms from time to time. Changes will be posted on this page. Please check back regularly.

10. Contact Us

If you have any questions or concerns, feel free to contact us:

Email: info@voovu.in
Phone: +91 72279 90099